Privacy Policy

Effective Date: 21 August 2026
Last Updated: 21 August 2026

Percept Prints respects your privacy and is committed to protecting the personal information shared by customers, schools, dealers, vendors, website visitors, and other business associates.

This Privacy Policy explains how Percept Prints collects, uses, stores, and protects your information when you visit www.perceptprints.com, contact us through WhatsApp, telephone, email, social media, enquiry forms, or conduct business with us.

1. Information We Collect

We may collect the following information:

• Name, school name, company name, and designation

• Mobile number, WhatsApp number, email address, and postal address

• Billing address, delivery address, GST details, and invoice information

• Enquiry, quotation, order, payment, and delivery details

• Artwork, logos, photographs, documents, student information, or other content provided for printing

• Communication records from WhatsApp, email, telephone, website forms, and social media

• Website usage information such as IP address, browser type, device type, pages visited, and cookies

• Any other information voluntarily provided to us

We do not intentionally collect information that is unnecessary for providing our products or services.

2. How We Use Your Information

We may use collected information to:

• Respond to enquiries and provide quotations

• Design, manufacture, print, pack, and deliver ordered products

• Prepare invoices and maintain accounting records

• Share artwork proofs and obtain customer approval

• Provide production, dispatch, delivery, and payment updates

• Send payment reminders and customer-support messages

• Improve our products, services, website, and customer experience

• Send promotional messages or product updates with applicable consent

• Prevent fraud, misuse, security threats, and unauthorized transactions

• Meet legal, tax, accounting, and regulatory requirements

3. Artwork, Files, and Printing Content

Customers may provide logos, photographs, names, student details, school information, designs, or other files for printing.

Percept Prints uses these materials only for completing the requested design, printing, production, approval, record-keeping, or reordering work. Customers are responsible for ensuring that they have the necessary rights and permissions to share such content with us.

We do not sell customer artwork, documents, or printing content to third parties.

4. WhatsApp and Other Communications

When you communicate with us through WhatsApp, telephone, email, social media, or website forms, we may retain your contact details and message history to manage enquiries, orders, approvals, payments, support, and future business communication.

Promotional messages will be sent only where permitted. You may ask us to stop promotional communication at any time by replying STOP or contacting us through our published contact details.

Service-related messages concerning an active enquiry, order, payment, production, or delivery may continue where necessary.

5. Payment Information

Payments may be processed through banks, UPI services, payment gateways, or other authorized payment providers.

Percept Prints may retain transaction references, payment status, invoice details, and accounting records. We do not normally store complete debit card, credit card, UPI PIN, OTP, CVV, or banking passwords.

Never share your OTP, PIN, CVV, or banking password with any person claiming to represent Percept Prints.

6. Cookies and Website Information

Our website may use cookies or similar technologies to:

• Make the website function correctly

• Remember user preferences

• Understand website traffic and performance

• Improve content and user experience

• Support security and fraud prevention

You may disable cookies through your browser settings. Some website functions may not work correctly after cookies are disabled.

7. Sharing of Information

We may share limited information with trusted service providers when required for business operations, including:

• Delivery and transport partners

• Payment processors and banks

• Website hosting and technical-support providers

• Communication and messaging service providers

• Accountants, auditors, legal advisers, and tax professionals

• Printing, finishing, packaging, or production partners

• Government authorities when required by law

These parties receive only the information reasonably necessary to perform the relevant service.

We do not sell or rent personal information to third parties.

8. Data Security

We use reasonable administrative, technical, and operational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or communication platform can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as it is reasonably required to:

• Complete enquiries, orders, and customer-support requests

• Maintain artwork and order history for repeat orders

• Meet accounting, taxation, contractual, and legal requirements

• Resolve disputes and enforce agreements

• Protect our legitimate business interests

Information that is no longer required may be deleted, anonymized, or securely archived, subject to applicable legal obligations.

10. Your Choices and Rights

Subject to applicable law, you may request to:

• Access the personal information held about you

• Correct or update inaccurate information

• Withdraw consent for optional processing

• Stop receiving promotional communication

• Request deletion of information that is no longer required

• Raise a complaint regarding the handling of your personal information

Some information may need to be retained for legal, tax, accounting, fraud-prevention, contractual, or dispute-resolution purposes.

11. Children’s Information

Our products and printing services may be used by schools and educational institutions. However, our website and services are intended for communication with schools, parents, guardians, dealers, and authorized adults.

Where a school or customer provides children’s information, photographs, or student records for printing, that party confirms that it has the necessary authority, consent, and lawful basis to provide such information.

We do not knowingly collect children’s personal information directly for marketing purposes.

12. Third-Party Links

Our website may contain links to WhatsApp, Facebook, Instagram, payment providers, delivery services, or other third-party websites.

Percept Prints is not responsible for the privacy practices, security, or content of third-party platforms. You should review their respective privacy policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy when our services, technology, business practices, or legal requirements change.

The revised policy will be published on our website with an updated effective date. Continued use of our website or services after an update indicates acknowledgement of the revised policy.

14. Contact Us

For questions, corrections, consent withdrawal, deletion requests, or complaints concerning personal information, please contact:

Percept Prints
Patna, Bihar, India
Website: www.perceptprints.com
Email: perceptprints@gmail.com
Phone/WhatsApp: 9973169673, 9135123123
Address: Mahadev nagar, Near Shahpur Shiv Mandir, Shahpur, jaganpura Road, Patna (Bihar) -800027

We will review and respond to legitimate privacy requests within a reasonable period, subject to identity verification and applicable legal requirements.